Micromax Informatics — Micromax service center misconduct and poor service.

Address:

736101

I handed over my micromax canvas spark (q380) to the nearest service center (mahamaya enterprise, rup narayan road, cooch behar, west bengal, pin-736101, c. s. t/tin no-[protected]v) on 25.4.2016.initially they give me a manual job sheet. but they did nothing. on asking several times finally they give me the online job sheet on 23.6.16 (job sheet no-e[protected]).
On 11.7.16, when i asked about the service status, micromax call center executive replied that service has been completed and requested me to collect my handset from the service center. but when i visited the service center to collect my handset simply they denied to hand over my handset saying they did not received my repaired handset from their head office.
Already the service center took 3 month to service my handset and they did nothing. i don't know how long time will they take to repair my device. please take immediate action.