[Resolved]  Micromax Informatics — Micromax tablet lt666

Address:	Pune, Maharashtra, 412220
Website:	www.micromax.com

Hi my name is Sunay Madrap. I had bought the maicromax tablet model no. LT666 on dated 15th January 2016 and I was suffering with camera problem from 20th January 2016. I was call to costumer care department that time and they told me your model will replace before 15th days with Home service because I am your premium customer and your customer care department had taken my complaint and the date of 5th February 2016 I was called to micromax customer care department they told me our service is not provide to your location where I am located more than 60 k.m. from Pune. So please visit our service center with your product will submit . I was visited micromax service center on dated 15th February 2016 with my product and submitted for replacement purpose. service center manager Mr. Rajesh had told me your product will replace within 15th days means before 2nd march is your last day so I called to customer care department and they told me on 2nd March 2016 your model will not get ready so we will require 15th days more time so I was accept the time. My tablet was received service center on dated 4th April 2016. I was visited service center on dated 5th April 2016 for received my tablet but I was having same problem when I was submitted the tablet to service center on 15th February 2016. service center Mr. Rajesh is told me I will sent your tablet to company for replace the product so I can accept the solution which is told me Mr. Rajesh had sent my product to company on 6th April 2016 for replacement and company had sent the my product without solved the problem on 3rd May 2016. I was visited service center yesterday on 6th May 2016. Mr. Rajesh service center Manager had told me your product will sent to company again for replacement.