[Resolved]  Micromax Informatics — Micromax TV

Address:400064
Website:Micromax

During the month of February 2016 our TV set suddenly stopped working, after which we filed a complaint with the customer care. On 29th February, 2016, a person from Micromax Excel Agency came to check our TV. He took 550 as visiting charges and said our mother board is damaged. After which, on 10th March, he visited our home to replace the so-called defective motherboard. He is now refusing to give us a pakka bill because we have refused to return the damaged part. The damaged part which is our entitled property since we are paying in full for the new part. He is threatening us to remove the new part he has installed and is also asking for an additional amount to give us a bill without taking along the old damaged component. Kindly look into the matter.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please share your concern at http://miservice.micromaxinfo.com/

Regards,
Team Micromax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information