[Resolved]  Micromax Informatics — Micromax yu yureka ao5510

Address:New Delhi, Delhi, 411004
Website:www.consumercomplaints.in

I submitted my Yu Yureka pone in a service center, which was well in warranty on 6th Jan 2016, due to charging port issues. The company has a policy to replace the handset within 30 days and deliver it back to the consumer.
Today its 8th Feb and till now I haven't received it and I have communicated with them through e-mail as well. The e-mail conversation screenshot i can attach where they just don't tell on which date I will get my phone.

Please Look in this matter and I want my phone delivered very quickly as it is urgent for me.
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Aug 6, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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I submitted my Yu Yureka pone in a service center, which was well in warranty on 6th Jan 2016, due to charging port issues. The company has a policy to replace the handset within 30 days and deliver it back to the consumer.
Today its 8th Feb and till now I haven't received it and I have communicated with them through e-mail as well. The e-mail conversation screenshot i can attach where they just don't tell on which date I will get my phone.

Please Look in this matter and I want my phone delivered very quickly as it is urgent for me.
P.S:
Customer Name- Naman Mishra

Jobsheet No. W[protected]

Model Name- Micromax Yu Yureka AO5510
Hi,

Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.

Team,
YU

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