Micromax Informatics — Micromax yuphoria model yu5010 (model code:- seryoboo3) given for repair/replacement, o r refund of payment not done by company.

Address:	600 010
Website:	www.consumercomplaints.in/new_complaint

I purchased online a Micromax Yuphoria YU5010 smart mobile phone form Amazon.in vide citibank transaction no.[protected] Dated 21-07-15 for Rs.7247. ( Mobile cost Rs, 6499 and the balance is towards accessories.) Within a couple of months the instrument was getting heated up too much and not functioning properly and stoped working. when in formed them I was advised to contact local service agent. Accordingly gave the instrument to M/S. Sky Way Technologies, Shop no. 2. 30/24, Balfour Apartment, Balfour Road, Kilpauk, Chennai, Tamil Nadu. 600 010,
Ph.no.[protected]. Since they could not do anything sent the instrument HO Delhi on[protected] under cover note no * S[protected]*. The same has been returned to the local service center on 25-02-16 with the same defect. Hence Sent back to Delhi office under cover note no * S[protected] * Dated[protected]. I have been in contact with their Tool free no .[protected] for the past two months and their stereotyped is " leave a query or concern and we shall get get back to you soon. we value your association with us."
Please replace or refund the money paid for the mobile.
I am 72 years and your shirking responsibility causes my anxiety.
T.Thangaiyan.
19 A/3 Medavakkam, 2nd, Street, Kellys, Chennai, Tamil Nadu. 600 010. (Mobile. 91-[protected].)