[Resolved] Micromax Informatics — Mobile | |||
Sir/Madam, I'm facing very trouble from Micromax service center. I have submitted my mobile phone Android One(AQ4501) IMEI NO- [protected]/[protected] With Complaint ID[protected] in service center on 5 november 2015, They said the main-board of the mobile will be changed so it will take 45 days to repair. I want to know does a phone repairing needs 45 days?? Leave it. After 45 days when I asked about my phone so they told me to come after one week, After 1 week when I again asked for my Phone and now they are saying I will get my mobile after 15 days. They are delaying date every time Its almost 2 months I have no mobile with me this is because of careless service of Micromax. As I have previously complaint against Micromax Service center that they are not giving my phone back after complaining here they gave my phn after 67 days and they gave 2 months extended warranty after repairing phone. Now the phn is again giving problem not working properly. So I have again gone to service center on 3 Feb, instead of listening problem of phone they said you have installed third party operating system(Android Marshmallow 6.0) so warranty is discarded. The operating system Android 6.0 in my Phone is installed by Micromax upgrade through OTA and they are saying Android 6.0 is not valid which I have received from Micromax itself. The way of talking of the person in service center is pethatic not behaving properly and saying GO WHERE YOU WANT TO GO WE WILL NOT REPAIR YOUR MOBILE and go to Google they will repair your phone. Please help me. Thanks. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
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