[Resolved]  Micromax Informatics — Mobile Handset not working

Address:	Ambala, Haryana, 133001
Website:	Mobile Handset

Dear Nodal Officer,

I bought a Micromax mobile model code. [protected] from Vikalp Ventures-Spear 2, Khasra No 93/5.94/1..Phirni Road, Vill Mundka.Delhi.PIN 110041 (Through Online Snapdeal) vide invoice Book No. S1CEB9/16-17/17705 and Order No.[protected] dated 21/04/2016.

After 25 days the mobile started problems (Battery stop charging). I went to Micromax Service Centre (M/S Service City, Shop Number 167/17(FF), Part ANear Vijay Rattan Chowk, Ambala Cantt, Haryana, PIN 133001 Tel[protected] on 01/06/2016 and they took my mobile with one photocopy of invoice for repair/replacement and asked me to come after a week vide Customer Job Card No. N[protected] dated 01/06/2016. Still the Mobile is not Handover. After 15 days I went there 3 times, but the result was the same till date. 3.07.2016, I even talked three times to your call centre no[protected], with Service center/customer care. But they always gave new date every time I called them up several time. Even I visited three times to said service station but not got any satisfactory reply.

Now I am depressed and frustrated with the dealing. It has taken more than One month. Still I am waiting.
I will never buy any Micromax Product in future and not recommend any one to buy the same due to very poor after sale service.

It is my humble request that kindly take necessary action at the earliest and reimburse my money as soon as possible otherwise I have to move to the consumer court.

Sikhwinder Singh
House No 4,
Gobind Nagar,
Ambala Cantt,
Haryana
Mobile No. [protected]
Email [protected]@yahoo.com