Micromax Informatics — Mobile handset not working since march 2016

Address:

490001

Dear sir/madam,

Since march -2016 i am after micromax to resolve the issue of my mobile but till now its not be resolved and the best part is i am neither able to contact your customer care officers because of poor line connections and nor any feedback against my various emails send to you.

The alloted service centres in bhilai are not capable enough to resolve this issue further.

The bad part of going to your service centre is that when ever we hand over the set to them they ask us to get the stored datas to be removed through us... how is it possible by us... if we know much about mobiles we could have made the repairs ourselves then why we get these to the service centre... this is another reason of not going to your service centre.

Therefore i am left with two options to resolve this issue :-

1) to replace my mobile immediately
2) if nothing is being initiated from you end then this issue will now be forwarded to the nearest consumer forum of india soon under intimation to you.

Hope you under stand the situation and act accordingly

Thanks

M. philip
Bhilai