Micromax Informatics — Not getting my device, which is under warranty repair

Address:Jaipur, Rajasthan, 302004
Website:www.micromaxinfo.com

I have submit my micromax phone to get it repair under warranty (Jobsheet: w[protected]). It was just some software problem. First they updated the software and then said its some part (Mother board) has to be replaced and it will take 20-25 days. I deposited my mobile to repairer m/s tvs electronics limited, jaipur on 07/04/2016. When after 30 days i contacted them they still said it will take some more days and for further detail call to toll free number and cut the phone arrogantly. When i called up on 06/05/2016 to toll free number they filled my complaint (Mmx[protected] and assure delivery of my repaired cell within 21 days and same day i got sms regarding the same. Again after 7 days i got the same massage assuring another 21 days to get repair my cell. It means they keep on increasing number of days but not delivering my repaired cell. This is worst service of micromax.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information