Micromax Informatics — Not repairing or replacing my hand set | |||
Dear sir, i have purchase a new hand set of micromax, model canvas 5 E 481.(22/03/2016) after two the set get starting trouble to me i went to the shop where that i have purchase, he told that it will manage on micromax service ce ntre, so i went there on 29/03/2016 there the owner of that centre mr. raz chaudhary had told me that it is only a software problem and will remove after resetting it so i deposit it and after evening i get it back with updated ... after one day the set do the same trouble so i went gain to the centre again and met to mr chaudhary now he agree that it is a manufacturing defect so he told that it wil be replace in ten to twelve days i submit the set at once ...my job sheet no is N[protected]., , , Since i have talk to the helpline 11 times about the set from 04/04/2016 till today they are saying that it will get in 21 days my simple request is that today 03/05/2016 if the set takes 21 days to repair, that means 54 days i did understand the policy micromax company... so plz sir do some thing so that i can get my set back and will sell it out Was this information helpful? | |||
Micromax Informatics customer support has been notified about the posted complaint. | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015