Micromax Informatics — Pathetic products

Address:110058
Website:MICROMAX

This is a mail written to micromax keeping snapdeal in loop

Hi sir /madam
In regard to your cold shoulder as regards my pathetic experience with micromax, finally i have given my micromax mobile at ramesh nagar workshop for repair and subsequently purchase a new mobile from amazon and sure i didn't want to go wrong for the 3 time so didn't went with micromax, the so called indian made product

I was being told at the workstation that my phone could even take 1 month to get it restored to working condition.

Its beyond understanding that when you require around 1 month to get the phone(3 month old product) renovated, why you people are into electronics business .

The company can never be into profitabilily and rewarding if they want to earn through bamboozling the customer by selling such
Fraudulent products.

Do note that even 1 dissatisfied customer can impair the company esteem.
You could have seen the degeneration in micromax turnover because of your after sales service.

I hope my message will have an impact on the company and will work as eye opener.


I would also suggest that reputed companies like snapdeal should revisit their thoughts before getting tied up with such companies like
Micromax in order to have future trustworthy relationship with customer and shouldn't sell such product as i purchased this phone from snapdeal only
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Micromax Informatics customer support has been notified about the posted complaint.
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Dear Rajat (rajat.g),

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Hi Team
please find the order no below .i hope all the companies are not like micromax and snapdeal will assist me .

Its been around 10 days my product is lying with micromax repairs service station.
I do not understand why you people sell micromax products when it has got such a bad reputation in the market
I m going to file case against micromax in consumer forum soon.

Verification request for Order Number: [protected]
Dear Rajat (rajat.g),

Thanks for sharing us the requisite details.Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Hi Rajat (rajat.g),

Our team got in touch with you and informed you to visit the service center.

Thanks!
Team Snapdeal

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