[Resolved]  Micromax Informatics — Phone not repaired and delivered. Customer care always misguided saying they need 21 days

Address:	122015
Website:	122015

I have given my mobile handset(Which is in warranty) for repair at micromax absolute care service center located in koramangala, bangalore. They have provided a job sheet no: 1894. The service center people said that as they are unable to repair the mobile, it has been sent to their head office with a new job sheet number s[protected] on the same day i.E. 18th jan, 2016. When i enquired with the customer care of micromax, i was told that the mobile would be received in 21 days. It has been 2months now, customer care even today bluffs saying that i need to wait for 21days to get my mobile. When checked with the customer care about the status of mobile, they say that it is under processing since 18th jan, 2016 onwards. This hints that mobile has not been repaired and customer care and technical team of micromax are simply wasting customers time. Kindly ensure that the mobile is reaching within 24hours