[Resolved]  Micromax Informatics — Phone not working and under repair for more than 6 months

Address:Vadodara, Gujarat, 390017

We hade purchased micromax a-096 (Black) from jasmine mobile vadodara.
Imei no - [protected] on 25/05/2015.
After purchase of this phone the phone display stopped working almost 3-4 times for which the phone had to be kept for repairing and we have not used the phone for almost 6 months. Last repair was done in april'16 and again the phone display is not working. We gave the same on 07/05/16 and the service center says that it is not covered under warranty even though no external damage or water spillage has happened to the instrument.
Instrument is having problem from the 4th month of purchase and it has become more of a headache for us. First issue in aug'15 and next in nov'15 and then in feb'16, march'16 and april'16.
We need replacement for the same as the instrument itself seems defective.
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Aug 6, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Mar 17, 2016
yerra ramesh y ramesh's response
I need to cancel my order. Track No. 10572353 don't deliver. I will not able to purchase it. Thank you.
Complaint comments 

Comments

i no satisfide micromax campny nothing like servers dont like this
I bought micromax Q380 in May 2015 .in that duration i changed ma data/charging cable thrice time. I dont know what is the exact problem. When i went to customer care they said everytime its cable problem..they are not able to understand ma exact problem i told many times. But i didn't get statiesfaction from service center
I need to cancel my order. Track No. 10572353 don't deliver. I will not able to purchase it. Thank you.
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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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