[Resolved]  Micromax Informatics — Purchased mobile Micromax model no.GC313 on 30.04.16 defect in receiving SMS from Different organisation like Bank,CESC etc

Address:Kolkata, West Bengal, 700030
Website:www.consumercomplaints.in

Unfortunately since purchase of this mobile I am not receiving any SMS from bank, CESC and other organisation excepting from individuals. I visited several times to your franchisee situated at Dumdum (near private Road Bus Stop) but no fruitful result is received.
Instead I have been neglected & avoided my request for solving the existing problem as above.
Today I contacted your helpline no.[protected] and informed about my problem. But here is also I am failed.
Sir, Did I do anything wrong by purchasing your product and to roam at your door again and again. If it be so then why? I think it is your duty to solve the problem at the earliest. Keeping in my mind mobile is very much useful now a days that is why It is very much essential from your part to look into the matter so that I donot face any further problem. Thank You

Timir Ranjan Bhattacharyya
Mob: [protected]
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Sep 18, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Complaint comments 

Comments

After purchasing this model i couldnot get any sms from bank or any other organization.
Sir. Please resolve this problem. Kindly help me out with this mess.

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