Micromax Informatics — Raipur service center issue (mr ashish)

Address:492001

I have given my set a300 at h.S.R.Communication raipur, for reparing ...
1st they repaired it n give me bill of abt 700rs ..I paid the amt n took back the set ..But from very second day i was faceing the same prob again n again..
They kept my set n told that it will go u company service center n will take time approx 10/15days ...I told them its ok...They gave me customer complaint copy...After 15 day when i visited center ...They told set will not repaire co.Will provide u another set ..Again i said its ok...Then i receive the call from them a300 is not avilable ..Will provide u another model...I again said ok...But they they started giving dates ...They i called customer care they asked me complain no.On 26/4/16
That time i got shoked that they have not given me auth.Compalint sheet
I went to service center n asked them ...They cam ein tension n they issued me auth.Complaint no ...But told me cannot provide u receipt as server is down ...I again said ok ...When i again talk to customer care they told u have given set today only how can we help u ...
I went to servise center they told again lie they told 1st time your complaint was rejected n recall was issued so i gave u same date complaint no...They gave me date that come on 2/5/16. They will provide me set
When i visited center ...They asked me to wait i was sitting there for more an hour...At last they were giving me one damaded set n told me that this set has come from company ...I rejected to take that set n i call customer care again

They asked me the complaint no...
I told them complaint no ...
They gave me the reply sir your prob have been solved, your set has been repaired n given back to u on 27/4/16


How is this possibe ...
Till date i have not received any set from service center...
After a long talk thry r saying give u 10 days will provide u same set n alll


What is this alll...U r cheating customers.
How can they close comlaint
My set has been repaired n they r saying compnay will give u another set ...R they cheating them


Plz look frd my complaint


Raj agrawal
[protected]
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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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