[Resolved]  Micromax Informatics — Service center is not handing over the device.

Address:Khordha, Odisha, 751009

Sir/madam,
Reason- service center refusing to hand over the repaired tablet.
Product details- micromax canvas tab-p480
Purchase date-06/06/2015
Imei no.-[protected]
Problem occured- display mechanically broken
Micromax care details-
M/s. Jagganath mobile care plot no.100, saheed nagar, bhubaneswar-751007
Jobsheet generated for repair
No.- e[protected] dated-08/02/2016
Promised to handover after repair- within 45 days.
Repair confirmation message received-14/03/2016
And got a message to handover within 21 days.
After 90 days, still they are refusing to hand over the device. I have also paid rs. 1000.00 as advance for repair.
There are three complains i have generated with their customer care till date and still they are not responding.
Complain 1- mmx[protected]
Complain 2- ser[protected]
Complain 3- ser[protected]
Please help me to get my device as i am hopeless.
This is for your kind information and necessary action please
+1 photos
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Aug 8, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

registered complains three times till date.

Complain 1- MMX[protected]
Complain 2- SER[protected]
Complain 3- SER[protected]


Micromax has no response and they only can show sympathy. Shame..
Hi,

Sorry to hear about your experience. Please share your contact number, so we can assist you with the same.

Regards,
Team Micromax

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