Micromax Informatics — service centre does not respond for my warranty

Address:South 24 Parganas, West Bengal, 700144

I have deposit my handset q409 on baruipur micromax care on 14.09.2018.
Job sheet no:[protected]. Toady is 04.10.2018.
They are not responding. And call me to get another phone q402.512 mb ram. They are telling that this models board is not available. Why?
They are harassing me. How can i receive512 mb ram handset instead of 1 gb ram?

Worst experience with micromax.
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