Micromax Informatics — Smart phone not delivered & no response from service centre

Address:Mumbai City, Maharashtra, 400068

Dear Team,
i bought new canvas juice 2 mobile on 4th april 16, but after 1 week touch screen has occured problem & outgoing calls started going directly. also phone getting hot. so i gave phone to service centre they update software. but after 2 days same problem continue & cell get more slow. finally on 23rd april 16 i again visited service centre, they told me to keep cell with them from repair with assurance to return in 10 days.
but till date no revert from service centre, i visited 4 times to get my phone but they say it is under repair. then i call to customer care, thay told me that cell is ready. i again visited service centre but same reply phone is not ready.

i really not able to understand the delay to resolve the issue, reallly a pathatic service from micro max.


detail of phone: juice 2 AQ5001.
Job sheet no W[protected]
Service centre Borivali West

expecting call from your end

Regards,
Abhijit tawde
[protected]/ [protected]
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