Micromax Informatics — Tab p680 status not clear (fraud by service center)

Address:New Delhi, Delhi, 110052

Hi micromax team,

On 2nd july 2016, i have submitted my tab p680 at micromax service center (m/s royal services, 3425, mahindra park, rani bagh, new delhi-110034). with the problem reported: 5301 charging / battery no charging, job sheet number is: n[protected].
When i was at service center on 2nd july, my tab was in working condition and told them that it's battery is not charging. the customer care executive told me that charging jack is damage and 800 will be the cost to replace it, i agreed with this. now they start their job and told me to wait outside after 1/2 hour the executive told me that may be the motherbord of tab is faulty so they need to submit it and will send the tab to the head office. again i agreed with them and my tab was submitted on that day, only just for a normal charging problem.
Now after one week i started to followup for my tab, i called to service center 4-5 times and every time i got only one response "sir we will call back to you shortly", but no one has called me.
Today on dated 12th july 2016 i called to customer care toll-free number and got an unbelievable response he told me that this job sheet number has closed and the tab service is completed. but service center is not telling me anything about my tab.
Now i am dam sure that they will replace my mother board or any other part of tab with any old or damage/repaired part. as now i completely understand the game of this service center. if my doubt will come true then the micromax will be a worst brand in india. one day definitely this service center will take down the image of the micromax.

It is my humble request to you that please take any action against this service center and release my tab from them asap.

Note: job sheet is attached with this mail.

Thanks,
Mohan
Contact: [protected]
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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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