Micromax Informatics — Touch Replacement Issue

Address:Bikaner, Rajasthan, 334001
Website:www.micromaxinfo.com

My LT 666 touch was broken. I had gone for replacement and was ready to pay for replacement as it was a broken case. I had deposited my device with them on 4th April'16 and they had said it will cost me 2290/- for replacement of touch even the customer service told the same. On 12th April, I got sms from micromax that my device has been repaired but when I went to collect they said its not repaired yet. But, when I went to collect my device again after a month, they told that my will be repaired but it will cost me 5900/- as touch & display both will be replaced (only touch was broken). Why should I pay for something which is not broken. At the end, I had to collect my device without repair. I am very fed up with their service.
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