Micromax Informatics — Tv display problem | |
I faced a problem of blurred display on my micromax 49 inch led tv which is under warranty within 6 months of purchase. I logged a complaint in Hyderabad customer service and after one month they responded saying that they stopped the 49 inch led tv model and asked us to pay 20k for 55 inch led tv model in exchange. As the product is under warranty, It is the sole responsibility of the company to handle the issues for the products. If they are deciding to discontinue, they have to replace/repair on their own. Instead of asking us to pay extra to increase sales of other product. Was this information helpful? | |
Micromax Informatics customer support has been notified about the posted complaint. | |
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
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