[Resolved]  Micromax Informatics — Very poor handling and misbehaving by your service centre manager mr. islam mohd. m mohd.

I bought your Micromax Phone in Jan 2015 and suddenly charging was irregular and with great difficulties, I was managing to operate the cell but on 18-4-16 I went to your service center ( Perfect Soloution E3 Kalkaji Market New Delhi) for repairing the charger. I was told A290 charging FPL is not working and is to be replaced.
I agreed for same and necessary part was changed and bill for Rs1540/- was charged vide bill no 2181 dtd. 18-4-16. I thought my problem is sorted out but next day again same problem with no charging and again i went to your service center and was told to me that FPL is loose and some packing is to be given. Problem of charging was as bad as it was earlier before changing the part. I being senior citizen lady and this hot weather I went again to your service centre with my husband and was shocked to hear from your service manager that again Rs.1250/- is required to replace same part as i have broken the FPL.
This is the worst attitude of your service manger and my cell returned to me without charging facility or pay again Rs. 1250/-
Is this the way to handle a senior citizen lady with no fault of her.
They were not at all cooperative and just passing the buck .

Why should I pay again Rs. 1250/- since i have paid Rs 1540/ Just 20 days before.
My phone should be repaired immediately otherwise i will be forced to take Legal help.

ANITA TANDON
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