Micromax Informatics — Worst servicing

Address:	110092
Website:	Micomax yuphoria

I took my yuphoria 5010 model which is currently under warranty to the service centre for a minute touch problem. To be precise about the problem the three letters on the touch pad which are d, x and, were not working despite various efforts of fixing it. So coming back to the issue I gave them the phone to repair and they came up with an issue that the board of the phone is damaged and needs to be changed and this thing doesn't come under any warranty so they will charge around 2650/- for that, giving a pause I told them that I will in a day or two about the Same. They returned the phone in a minute or two and it was switched off, i went outside I inserted the sim card and memory card but was unable to switch it on and it came to my mind thatWhen I handed over the phone to them it's battery was very low so I thought this might be the reason for that and I went back home. After its battery came to 64% exact I removed the charger and tried to switch it on and couldn't. After many attempts I wasn't able to switch it on and then next day after coming back from college I went to their service centre and told them everything, they checked the phone and told that the part that switches on the phone is missing and now the panel, acb board and outer body will be changed for 3650/- and even they blamed me taht I would have handed over the phone at some other repair shop and now the repairing is necessary.
Now you tell me they steal the parts so that the problem increases to heights and hefty amount is now necessary to be paid and if the part was missing how am I managing to use the phone for about 8 months overall and 2 months with current touch problem going on.

I went at laxmi nagar service centre named as The mobile store which is near maharaja banquet and Norman viharetro station.