Micromax Informatics — Your mobile model "canvas 6"

Address:487001
Website:micromax

I bought your canvas 6 through amazan { because you an indian company - ealier ph is your canvas doodle 116e, i have 3 more canvas ph in my family}

Switched-on on 6th june.

It was over heating from day one on charging, during work and
Even shut down spontaneously (On 16 june.) once 51 degree c shown by cooling ap.

[ every body cant know every thing ] i didnt know that complaining early could be of greater use.
I went to your service center, (It was already beyond one week) where i was advised to try to get it corrected by updating software.
Which i got done from your center in my locality (Narsinghpur mp)
This didnt resolve the issue, it rather became obviously slower.
On revisiting your service center told that it was problem with mother board, needed changing.
Given for same to your center.
My say is that
Either it should be properly corrected and not that its partially corrected and on heating again i am told " this much heating is going to b there.
Pl intimate the permissible higher side temp on charging and working.
My loyalty to this stands unchanged by this problem, but, surely i would like a proper solution.
I dont mind going for another/costlier model if you suggest, paying the difference you ask.{ in case there is a problem with this model in general}

I would again ascertain i would go for micromax only. [ i was told by many not to buy micromax ph. They again laughed at me seeing me coming out of your service station.
I stand unmoved by them.
I consider you to be best indian company. You need to prove it every time.

Dr t r dhingra
[protected]
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    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
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