Micromax — Inhumane attitude

Website:micare.micromaxinfo.com

I purchased micromax d 320 mobile on dated[protected] from ganpati mobiles goluwala dist hanumangarh rajasthan. The mobile phone's display screen went blurry in 5 months. I took the phone to micromax service station sriganganagar rajasthan on dated 4-5-2016. They told me the phone will get repaired in one week. They gave me job sheet no w[protected]. On dated 11-5-16 i calledthem on no.[protected] & told them about my phone and job sheet no. The person who picked the phone told me that my phone has got repaired & you can take it. I went ganganagar from my village ganeshgarh which is 25 km away to took my phone. And after going there they checked my jobsheet on computer and told me that my phone has not been repaired, then they started talking between them about who picked my phone. Then they told me it will take 7 more days. Then on 18-5-15 when i reachedvthere they told me that my phone has not been repaired. It will take 7 more days. Then on 3-6-16 i called them about my phone. The person who picked the phone told me that my phone has repaired. When i reached there after checking the jobsheet they told me that my phone has not been repaired. It has been sent to the company and when the material will be available you will get it.
I am flabbegasted to seeing such kind of inhumane and unprofessional attitude. I want my phone back as soon as possible whether repaired or without repaired.
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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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