[Resolved]  Micromax — Issue not resolved even after 7 service and wrong commitments)

Address:

Chennai, Tamil Nadu

I have purchased Canvas 2 plus (A110Q) model from Mobile Store. 7 months before. After 1 month only I came to understand that camera clarity is not good (All photo snap in blue colour), Tower signal is always low, Memory card slot not working. Voice clarity, Touch not working properly. To resolve this problem, I visited 7 times to customer service. Every time I visit they took 7 days to resolve but still problem persist. One time they promised to replace the handset but after 20days they said only mother board changed and issue resolved. Even after these many attempt my issue is not resolved, Again I visited the service centre on 9-6-14 (JC NO. N[protected]). I have a word with the CC manager 4 times on this issue but still he unable to resolve. This time also he committed the handset will be replaced as they are unable to resolve this. IMEI NUMBER :[protected], [protected] Currently I have remember only two Previous JC number N[protected] N[protected] Even after these many attempt they are unable to resolve. Every time they are taking minimum 10 days to return the Handset.Put together approx. 2 month the handset was in service centre. I find very difficult to visit the service centre. Kindly look into this issue and resolve ASAP. I need replacement handset. I am not at all satisfied with the HS and service centre response (They are always rude). Regards Harish [protected] now it is almost 10 days gone, still not received the HS