Micromax — Micromax a 350

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Micromax

I had purchased micromax A 350 online in November 2014. The phone suddenly wouldn't charge one fine day in July 2015. I took it Micromax service centre at Dadar, near Cambridge show room near Dadar Plaza. After a long wait, I was ushered in when my phone was quickly passed on behind the counter. After a 10 minute wait, the phone was given back to me opened and a damaged part near the charging area was shown saying it was tampered with and the product was not under warranty. How I would have tampered a product that couldn't even be opened is beyond my imagination. I was given a quote of 1200 and the product was taken away from me. I was given a job sheet. After a month of waiting and no communication from their side I started making repeated visits every time to be only told that I would have to come only when I got a call. Finally the call came and on going there I realised it was not charging. I came back again. After a week I was called saying it was working fine and I could collect it. The phone was at zero charge. I refused to collect it unless I saw it charging. After one hour of waiting, the phone was handed over to me with a 4 percent charge which was very odd. on returning home I realised it had got completely drained and didn't charge at all . I took it back. They claimed it was fine when it was working. The person - in charge Prashant was very rude and said he would refund my money If I was not happy and snatched my phone and gave it behind the counter claiming that he would remove the part that he had put. I was given the money back and my phone was given back without out even closing it properly. Although my phone is under warranty, these people have damaged it. Let me know what I can do. Who will repair my phone?