[Resolved]  Micromax — Micromax a106 not getting back phone replacement from company

Address:	Faridabad, Haryana, 121001
Website:	www.micromaxinfo.com

Dear sir/madam, I have purchased a mobile phone micromax canvas a106 unite. It was working fine. But after 2-3 months i have faced a technical problem. It was the microsd card slot which is not working. So i visited the micromax service center to get it repaired. They told me that the problem can not be shortout by service center so they will send the phone to company and i will get a new handset by replacing this. My job sheet no. N[protected], Dated-31/8/2015 My imei no. [protected], [protected] So i agreed to replace the phone and they said i will get the phone in 20-25 days. But after waiting they have not contacted me so after 30days i wisited the care again. Then they said the phone had not arrived from the company and i will be informed when the phone will arrive. But even after waiting a long period they have not contacted me again i have faced so many problems witout my phone so i contacted on there costomer care no. on on 26/10/2015. But they said the phone has not arrive i have requested them a lot to get the phone early so the said they will cotact me afternoon. I have lost my all patients and called them afternoon and they said my phone has arrived i feel very happy and tention free. But the happiness is not for long when i vsited the care i got the phone but i am confused is the phone new or already used because it has scratches on the camera glass and not even that was enough when i inserted the sim card and microsd card both of them are not detected i have tried several times but it was not detected i am totally surprise how they are fooling customers. When i showed it to them then they said the phone was not checked properly by them before giving it to me so they said me they contact me tomorrow.It was really so much frustrating now and also shocking how an company like Micromax can do this for there costomers. I belong to a midle class family so buying a new phone is really getting out of my rech. So kindly response and solve my problem its my humble request. Madhur Mob-[protected] Email-sanju.[protected]@gmail.com