Micromax — Micromax A350 repair not done

Address:Bangalore, Karnataka, 560001
Website:www.micromaxinfo.com

I have purchased a mobile model Micromax Canvas Knight A350 on date 12 Dec 2014 and couple of months back my touch screen stopped working, and i have given the phone to the nearest micormax service center Sri Sai Telecommunication, No: 9, 494/11. Up Royal 2nd Main, 4th Cross, Sampige Road, Malleswaram, Bangalore-560003 on date 7 Dec 2015 and it is in a warranty. ITs already been one months now and i have not received the phone yet, reason they give for the same is touch screen not in stock, and they are saying to wait for another 15 days
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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
I have already shared more than 10 times from 4th jan 2016. I'm not getting any response from micromax. this is worst experience because for buying micromax. its already 35days over but still you people are not updating the status.

Name:Arjun C K
Model: Micromax Canvas knight A350
Job sheet number: S[protected]
Date given for service: 7th Dec 2015
Phone No: [protected]

On 4th jan 2016: ticket id- 216521
on 8th jan 2016: ticket id- 216521
on 11th jan 2016: ticket id- 216521

I'm getting only system generated email with the above ticket id.

Worst response from service center people. every time they are telling me to wait for 10 days from 4th jan 2016, even toady also.
I have already shared more than 10 times from 4th jan 2016. I'm not getting any response from micromax. this is worst experience because for buying micromax. its already 35days over but still you people are not updating the status.

Name:Arjun C K
Model: Micromax Canvas knight A350
Job sheet number: S[protected]
Date given for service: 7th Dec 2015
Phone No: [protected]

On 4th jan 2016: ticket id- 216521
on 8th jan 2016: ticket id- 216521
on 11th jan 2016: ticket id- 216521

I'm getting only system generated email with the above ticket id.

Worst response from service center people. every time they are telling me to wait for 10 days from 4th jan 2016, even toady also.
Please find the attached image
I have already shared more than 10 times from 4th jan 2016. I'm not getting any response from micromax. this is worst experience because for buying micromax. its already 35days over but still you people are not updating the status.

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