[Resolved]  Micromax — Micromax Canvas 4 A210 (Grey) Order ID: OD[protected] dated 04/11/2013

Address:

Haridwar, Uttarakhand

The Customer Care Manager Micromax Informatics Ltd Micromax House, 697, Udyog Vihar, Phase-V Gurgaon Haryana Dear Sir, I had purchased Micromax Canvas 4 A210 (Grey) vide Order ID: OD[protected] from Flipkart on 04/11/2013. My Phone is not working for the last two month with the following problems. TOUCH of the phone is not working & the flash of the camera is no longer working. The screen is getting blunt which makes it difficult to see SMS and e-mails clearly. Now the power button is also not working. I went to customer care center in Ghaziabad and Muzaffarnagar but my problem was not solved, even the Phone was sent to the company and I was told that the phone has been repaired but still the phone is not working, I would like to mention here that I also own Micromax Canvas 2, Micromax Tablet P 300, Micromax Tablet P 275. As I was satisfied with these products I purchased the newly launched Canvas 4 A210 (Grey) vide Order ID: OD[protected] from Flipkart on 04/11/2013. Now as my phone is not working and I reside in Haridwar in Uttarakhand where Micromax does not have a service Centre, nearest available service centre to me is eithe in Dehra Dun or Muzaffarnagar. I am a Govt Servent and it is not possible for me to visit these stations only for repair of a phone. As Micromax is such a big Company I am surprised and shocked to know that it does not have a service centre in HARIDWAR (UTTARAKHAND) where people from all parts of India visit here. I am disappointed on purchasing Canvas 4 A210 (Grey) vide Order ID: OD[protected] from Flipkart on 04/11/2013. The product is under Warranty and is not working at all and is dumped in the box. Kindlly look into the mater and take the phone back and refund the amount paid by me.