[Resolved]  Micromax — Micromax canvas gold a300 network issues

Address:

721431

I have a micromax canvas gold a300, it's not having signal in 2g areas, only in 3g areas it's working as a phone should be, i submitted my phone to nearest service center on 11/05/16, they told me to contact them the very next day, when i did they informed me that they need my permission to send the phone to upper office, can't be solved by them here. So i told to do so. And on 25th may 2016, when i called them to know the status, they told me that they did not have my permission to send my phone to repair to higher office, i was totally speechless against their that kind of liability to customers, without showing anger, i told to send it to their higher office. For my bitter surprise they called me the next day morning to inform me that i need to collect my phone which is not repaired due to they have not such hardware parts in their higher office too. And as my 12 months warranty is over so i can't expect to repair my problematic phone any more. I think there should be any such kind of law, why one can't repair his phone after warranty period is over even if he wants to pay the cost for the same?