Micromax — Micromax canvas knight cameo a-290

Address:	New Delhi, Delhi, 110031
Website:	www.micromaxinfo.com/mobiles/smartphones

I have purchase a new mobile "Micromax Canvas knight cameo A-290" (white) worth of Rs. 11300/- as on 10/03/2015. It has create some issue regarding charging and low battery, whenever it has passed only thee months. When I visit on you service center " The Mobile Care (Delhi)" B-36, Nanak Pura, Laxmi Nagar, Delhi 110092, they replied that the charging jack has broken inside, and you have to paid Rs. 1850/- for it, I agree to paid due to avoid this inconvenience. Only after three months it has create same issued low battery/battery power not hold, and I re-surrender in warranty as on 28/11/2015 vide service doc number[protected], and they told me that within 15 to 20 days we provide you the mobile. But that was not enough 20 days passed when I asked about my set they replied me that your mobile was not repaired by us and we forward it on 15/12/2015 in "Factory" for Final repaid vide service doc Number[protected] and I has also confirm to your Call Centre by me. On Saturday morning 09/01/2016, I received a call to that mobile has OK, and Check by you Q.C., it is happy news for me, I receive the same in afternoon, but set was black color and scratches on it, whenever it was white un-scratch, but I was adjusted the problem and now it is my hand only 30 minutes, I found that battery was ZERO, when I receive the battery was on 31%. then in evening I plug on in charging, the battery indicator was not go more 35%, That means the set was on the same situation. I complain the same day in your customer care they suggest to resubmit the mobile in service center. Now I want to know that what is your quality control's quality who approve the set was OK. why I suffer to your delay system whenever It was not lower rate mobile?, and why don't you provide me knew set if it was not repairable or under warranty? Attachment/enclosure are as under 1.Photo copy of sale invoice, 2.Photocopy of First repair bill. 3.Photocopy issued by service note of Service Center (Both in one) please give me a positive response, other I will knock out the door of Consumer Court. Dinesh Singh Budwal (EPF & ESIC Consultant) X/3438, Street No. 1, Raghubar Pura No.2, Gandhi Nagar, Delhi 110031, Mobile [protected], [protected], [protected],