It is very unfortunate to inform you that within six months of purchase of the above product display problem occured. I gave it to the nearest service centre i.e R.K.Services, Howrah & they informed I will get it after 20 days. on 23rd December, 15 I have received a message that my handset is repaired & can collect from the service centre. After reaching there I found my handset as it is condition. They told me that only spares has arrived to them which is also defective, So they can not give it to me. After getting highper on them they told me to come on 27.12.2015.As usual I reached there at 4.45pm & finally I got my phone at 7.00pm.They are not prepared to handed over my handset by that day. There was others also who are suffering the same problem like me. Now my phone is running properly .
I have a big question on your spares which getting defected very quickly. Your service team is so much poor. Your service time also very lengthy. Now a days a phone is very essential commodity. If you keep this 20-25 days for servicing then how we will manage?
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