Micromax — Micromax - delay in time repairing of mobile

Address:

New Delhi, Delhi

I recently bought micromax canvas knight a350.
On 26th jun 2015, i submitted my (Customer name _ - laxmi) mobile having charging problem to a - 54 (Ff) , gulab bagh, opp metro pillar - 750, uttam naga, delhi - 110059 on 25 / 06 / 2015. . Job sheet no. Is n[protected].
I had to take it to service centre as it was not charging anymore. They charged me around rs. 950 and said it will take atmost 1week. Now its been more than 2weeks and they are not returning my handset back and not giving any satisfactory answer. They dont even know how much long will it take now.
I feel like being ignored and cheated as customer.