[Resolved]  Micromax — micromax mobile is hiring mafias

Address:Nashik, Maharashtra

Hi, I am from Nashik Maharastra I gifted Micromax mobile A177 on 29th June to my wife on her birthday. She is very fond of taking photos and videos But strangely voice do not records in video. On picture comes sounds is not getting recorded I visited their customer care office at Samarth Telecom Shopee Nashik Maharashtra on 19th july There Mr.Bhushan was there and he threw me out saying this is video recording not sound recording and don't come here again for such problems. Company do not give guarantee of recording sound in video Recording sound is video is not important for micromax ...Isnt this strange ? When I told Mr.Bhushan I will contact micromax for this then he told if you want I can give my address also. You can complain wherever you want, I am not afraid of micromax. This whole scene was watched by 50 customer seating there and everybody show how rudely the staff was All companies hire technical person in support center, micromax mobile is hiring mafias Stay away from this company. Worst customer service. Even if company do not gives guarantee of recording sound n video, atleast they should give polite answers. Its service center is 20KM from my home, and it takes 2 hours to get your turn in their service centre, I bared all these and at las I got rude reply. Whats the use of taking products of micromax if we do not get after sales service Radhe :[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service center address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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