[Resolved]  Micromax — Micromax P250 tab_Customer service centre worst response @ chennai

Address:Chennai, Tamil Nadu

Hi.. This is Suresh from Chennai, Last July month 2014 I got P250 tab in “Poorvika mobiles” chrompet. After 1 month Touch is gone and I gave this to Micromax Service center which is in G.N chetty road T. nagar Chennai on August 30th 2014, They promised to say that within 7 days will return back to you after that I did not get any calls from service center but now I called them they said your tab Board also not working hence we have sent this to head office for replacement approval. If you want you can contact head office directly they said. I have asked when should I get my tab they said we don’t know any info about this you contact head office or Customer care no. This irresponsible response which I got from Customer service center. Please someone looks into this and resolve this issue asap. Note: I got this tab on July month within one month it’s not working till now I din’t get my tab. This customer service center response is very very worst. Kindly acknowledge once you got this email.
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi Suresh,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

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