[Resolved]  Micromax — micromax service centre not returning phone since past 1.5 months

Address:

Mumbai City, Maharashtra

I have a Micromax Elanza phone.Its in warrenty condition, Some problem started after 3 mth of buying. It was under warranty period so i submitted it to micromax service centre on 19th sep 2014 for repair. The micromax service centre details is M/S.V care MOBITRON 105, 1st FLOOR RUPA PLAZA, JAWAHAR ROAD, OPP STATION GHATKOPER(EAST)MUMBAI 400077. On that day they gave me a docket number W[protected]. They told they will return the mobile after some days. and they tell me they call me back . But after that they never called. When i contacted them after 5 days they told they need some more time.When i called them again on th 25september 2014 they said they need to send the mobile to Delhi service centre as they can’t repair it and replace the mobile . since 1.5 they always said u get new mobile after 5 days but upto now i am not getting my mobile …. I am losing my hope of getting back the phone. Its already over 1.5 months my phone is with them. Please help. Regards mousam kasliwal [protected]