Micromax — Micromax Service Centre Very Very Poor service. It takes minimum one month or more for Repairing a phone.

Address:

New Delhi, Delhi

I Bought Micromax Canvas Elanza A121 Phone from Snap deal supplied by Electronics Arena-Jaipur as on 04.12.2014.after some time it started problem due to software issue. I went Aditi Infocom, South Patel Nagar Service Centre and they re installed Andoid same version on 21.05.2015.then after one day i realized that Proximity Sensor is not working after re installation of Android. it goes black after dialing a Phone no. and hangs . I visit the same service centre and they suggest installation of android once again and said for sending the Handset to Co. vide JOB SHEET NO.N[protected] dt.23.05.2015 and said withing 10-15 days maximum it will be repaired . but today i.e.15.06.2015 Customer Care says that it will take more time. I Want to know that Company can't solve a Sensor problem.how much time they want to repair a phone within warranty of 12 months. how may months they want to take. According to their service we have to buy one more phone for getting repair of one we have to wait for 1 month or more.I totally frustrate . Very Very Poor Service. Praveen Gupta [protected] praveen.[protected]@gmail.com