[Resolved] Micromax — MICROMAX SMART PHONE "BOLT A67" | |||
Dear Sir/Madam, Subject : Complaint Regarding Micromax Mobile BOLT A67. I am writing this mail with frustrated. First I went to Micromax service center at Ameerpet opposite Green Park Hotel (Incharge Prakash [protected]/[protected] with a problem of only speaker, after checking phone by them they call at evening and said phone having display problem too. However after following with them for one month they called and ask to come the service centre to collect the phone has been resolved. But after checking the phone is not getting started. I don’t know what was wrong with the company or service centre, they had changed the job sheet number “N” number of times following are the Job sheet number details. Dated :30/07/2014 1. S[protected] –[protected]. S[protected]. S[protected] Finally they said that motherboard problem and requested to take phone and give this at Secunderabad Branch (Micromax Authorized service centre)because in the city they have authorized to replace the motherboard Same day submitted and shown all the job sheet number of above mentioned, they had given new job sheet number (0914 –[protected] saying it will take minimum 20days to check the problem and said that they will inform me after resolve the problem, contacted them after 20days they saying still the not received the motherboard from DELHI and it will take more 20 days to fix the problem, requested to handover this phone to Branch Manager they said he will be come at any point of time or he gone outside for some work This is how one Branch Manager works. I want immediate solution for the issue otherwise I can go any point of level. PFA, the Purchase & Service details Regards, Hemanth PH : [protected]. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Sir/Madam, Subject : Complaint Regarding Micromax Mobile BOLT A67. I am writing this mail with frustrated. First I went to Micromax service center at Ameerpet opposite Green Park Hotel (Incharge Prakash [protected]/[protected] with a problem of only speaker, after checking phone by them they call at evening and said phone having display problem too. However after following with them for one month they called and ask to come the service centre to collect the phone has been resolved. But after checking the phone is not getting started. I don’t know what was wrong with the company or service centre, they had changed the job sheet number “N” number of times following are the Job sheet number details. Dated :30/07/2014 1. S[protected] –[protected]. S[protected]. S[protected] Finally they said that motherboard problem and requested to take phone and give this at Secunderabad Branch (Micromax Authorized service centre)because in the city they have authorized to replace the motherboard Same day submitted and shown all the job sheet number of above mentioned, they had given new job sheet number (0914 –[protected] saying it will take minimum 20days to check the problem and said that they will inform me after resolve the problem, contacted them after 20days they saying still the not received the motherboard from DELHI and it will take more 20 days to fix the problem, requested to handover this phone to Branch Manager they said he will be come at any point of time or he gone outside for some work This is how one Branch Manager works. I want immediate solution for the issue otherwise I can go any point of level. PFA, the Purchase & Service details Regards, Hemanth PH : [protected].
Reply
Dear Sir/Madam, Subject : Complaint Regarding Micromax Mobile BOLT A67. I am writing this mail with frustrated. First I went to Micromax service center at Ameerpet opposite Green Park Hotel (Incharge Prakash [protected]/[protected] with a problem of only speaker, after checking phone by them they call at evening and said phone having display problem too. However after following with them for one month they called and ask to come the service centre to collect the phone has been resolved. But after checking the phone is not getting started. I don’t know what was wrong with the company or service centre, they had changed the job sheet number “N” number of times following are the Job sheet number details. Dated :30/07/2014 1. S[protected] –[protected]. S[protected]. S[protected] Finally they said that motherboard problem and requested to take phone and give this at Secunderabad Branch (Micromax Authorized service centre)because in the city they have authorized to replace the motherboard Same day submitted and shown all the job sheet number of above mentioned, they had given new job sheet number (0914 –[protected] saying it will take minimum 20days to check the problem and said that they will inform me after resolve the problem, contacted them after 20days they saying still the not received the motherboard from DELHI and it will take more 20 days to fix the problem, requested to handover this phone to Branch Manager they said he will be come at any point of time or he gone outside for some work This is how one Branch Manager works. I want immediate solution for the issue otherwise I can go any point of level. PFA, the Purchase & Service details Regards, Hemanth PH : [protected].
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