Micromax — Micromax taking 60 days to do a part replacement

Address:Meerut, Uttar Pradesh
Website:www.micromaxinfo.com

Hi, I had given my Micromax A105 handset on 27th July 2015 to Serivce center- Meerut (Micromax Official Care Center) for one Display part replace (Hardly would have taken 7 days even if the part is not present at Service Center). The Jobsheet No for my complaint is N[protected]. It has been 62 days and still the mobile is with Micromax Care Center. I have been escalating and mailing to Micromax at [email][protected]@micromaxinfo.com[/email] and they are simply regretting, apologizing and saying that this has been taken as a high priority issue but not conveying the exact status of the handset. The Ticket ID for the same is 58159 and 80332. Also when escalating higher I got same reply to wait for 7 to 10 days. All those days are over still haven't got any status information for my Handset. My Details are: vineet choudhary, vill- razapur, post- kalina, dist- meerut . UP Mobile No: [protected] email ID: vineet.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information