My phone went into water and was waterlogged. It was working properly but still I saw some water content in the display so I contacted micromax service center called getronics in karthika building located in mullakkal alappuzha and asked them to clear the water content. They asked me to give 350/- as their service charge . the phone was under warranty coverage but still I agreed since the phone was waterlogged. When I went to collect it I noticed that the water content was not removed. They even didn't open it . it was working before I gave it for service but when they returned it's touch was not working. I asked them to change touchscreen, but they didn't respond. I am very much sad for their behavior towards customers. I was planning to buy a micromax television but now I am not going to buy any micromax product.if micromax's service is like this, no one is going to buy your products
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Aug 6, 2021
Complaint marked as Resolved
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