[Resolved] Micromax — Micromax Unite 2 mobile once again gone for repair and not returned yet.

Vaseeq

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

Hi I am Vaseeq. I am Facing this Issue for the SECOND TIME. I had submitted my Mobile Micromax Unite 2 A106, at micromax service center at 17 - June - 2015 and yet my mobile has not repaired and returned to me.(Pls note that the same problem had occurred before a month and had taken 1 MONTH to solve (check my previous complaint for details)). My Contact no - [protected]. Job sheet no : S[protected] ; Problem Reported : 4101 POWER DOES NOT SWITCH ON ; Remarks : Not Switching On; What had to be done : Motherboard replacement; Warranty : Yes ; The handset was submitted to the below address in Bangalore : M/S Mobile Seva #761, Sai Mansion, Marrathahalli Ring Road, Near Marathahalli Bridge, Above Andra Bank Bangalore - 560037. Please resolve the problem and get me my mobile as soon as possible. Thanks and Regards Vaseeq

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Complaint marked as Resolved

Finally i got a replaced handset after 40 days, Good. But the problem is there is some dust in the screen itself. But anyhow, I just got my phone back. Thanks

Micromax Informatics customer support has been notified about the posted complaint.

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Comments

Vaseeq

from Chennai, Tamil Nadu

Please help, Micromax is playing tricks now. They said max within 30 days i will get my mobile but now they say 15 days you have to wait and then you will get your phone. They are increasing the maximum date to deliver the mobile after repair. Note that this is the Second time i am facing with this problem, the last time they took 1 whole month. I wonder if we have to wait for months together and then finally our warranty should go off..
Please return my mobile ASAP.

Vaseeq

from Chennai, Tamil Nadu

Dear Consumer Complaints, I thought adding a complaint makes our work done with less amount of time, But after complaining to Micromax, My phone which i am supposed to get before 30 days at max, I hear that Because I have given a complaint it can take more 20 days additional to that of the 30 days. So Pls look into the matter. I am repeating again that this is the second time that this phone is gone for repair and yet i am to face such issues, its a shame.