Micromax — misbehaviour by customer care and lots of problem in handset even in the first week of purchasing

Address:

Nainital, Uttarakhand

Dear Sir, I have purchased a micromax cell phone in 6000 rs. Which give me a lot of problem after 2 – 3 months of its buying while at that time it is Under warranty. And after giving it many times for repairing in micromax care center tikoniya, haldwani, nainital, uttarakhand in one year warranty period they take it from me at the end of warranty period and said that its charging point lost and pay 350 rs for it (as now its one year warranty period ends) and we will swap it with a new same model phone.But after one year of time period they return me an old, used and and other model {not mine model}. and when I objected for it they tell me that it is batter than than your and also we will replace its all parts in next on two weaks by newer one {as it is company said but when i said him for show me document they didnt show me} but after that I asked many times for it they didnt take interest in it. now after 8 months they are telling me that your this set also will go to company again and you will get your models hand set. for this they take this set also 15 days ago and now not giving a satisfactory reply of my calls.my nwest job card no is 15291170 which they gave me on 27/02/2015 and their contact no is[protected].Now this is more than half month time this time also, i have given our set. So far no information could be had from their end.Plese look in to the matter.Regardssuresh chandra pandeymob [protected]