Address: | Bangalore, Karnataka | Website: | Micromax |
I brought a ibid mobile through flipkart vide order No OD[protected] dated 21 Mar 2015 and invoice No JAI_[protected] for a sum of Rs 10, 949/- . After three months the handset is started getting hot due to battery weakness I consulted Micromax care, Dilsukhnagar for a battery replacement but the refused to provide the same immediately on the plea it is out of stock and asked me to leave the old battery at them and asked to come back after ten days. You just imagine without battery how some one will function the mob phone. Though the product is seems to be ok but the battery back up is too poor and even you wont get three hours continuously for three hrs if you are using the internet facilities . MIcromax is providing poor customer support and not giving any value for hardly earned money person like me. I again went to Micromax care Trichur for the battery on 18 Sep 2015 but the person sitting over there to asked to come after 20 days. You just for battery replacement a person who brought the mobile has to run pillar to post without any meaning by spending from his own pocket. The micromax authorities are requested to provide the battery of the handset immediatly on approach otherwise the public will loose the belief on the company. Was this information helpful? |
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