[Resolved]  Micromax Mobile — Exchanged my phone

Address:New Delhi, Delhi, 110028
Website:www.micromaxinfo.com

I my here to inform u that i gave my mobile to service center
of your company for changing my phone' s digitaliser only.
But they return totally different phone of same model.
My phone imei no. is totally different from that mobile.
And this mobile have extra problem like
charging issue,
touch is not working properly,
having lots of scratches on digitaliser,
sound of speaker is not working properly etc.
But my mobile has no such problem.
And when i went to service center again
they said they have no other mobile of this model.

So i am giving some details of my mobile and other one
Company - Micromax
Mobile Name- micromax canvas spark
Model No.- q380
IMEI No.- [protected]

and the mobile which i got is same but different
IMEI No.- [protected]

and i have invoice also of my mobile's
IMEI No.-[protected]

So kindly do something for this error
and give me a new mobile phone becoz my
mobile is in warrenty too.
my mobile invoice no- SB6D58/15-16/213369
name of seller- vikalp ventures bij
company vat tin- [protected]
company cst no.- [protected]
my name is AQIL RIZVI
MY Email- [protected]@gmail.com
MY NO.- [protected]
+1 photos
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Aug 8, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Comments

I bought a micromax canvas express4g 4 month before but mobile was WiFi not connecting so I reach authorised Micromax service center so he say 21 day after u take your mobile but my mobile 45 after mobile not serviced so please service my mobile for few day or gave me mobile cost any one action don't take I call consumer court another one pls call Tamil caller
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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