[Resolved]  Micromax Mobile — Faulty product and not repairing properly

Address:Agra, Uttar Pradesh

On16th May I have given a mircromax mobile for repairing at Micromax service centre. M/s Unique info services, Shah Market Agra- Job sheet No [protected]. whenever I telephoned no one picked up it. after 13 days when reached the place to get my handset found the shop closed. I found the security officer there and asked when the said service centre He dd not even give me a proper reply. my phone is with you will I loose it or will you return it. Again after a couple of days I visited the centre and they gave me my mobiile handset, telling its faults are corrected when I checked it was in the original fault that I submitted. then I have to resubmit it there.now more than 45 days are the handset is with the micromax service cnetre. the most painful thing is that no one pick up the phone in the said service cemtre. the phone is quite new and the fault is form its very beginning . what quality check is done at the factory the micromax.. I MEI No [protected] [protected], two hansets I got from the vendor first one was not working same with the second.
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Jul 04, 2014
Updated by Peterskiraoli
After keeping my mobile handset for 50 days at last micromax handed me the set yesterday but the compliant and trouble still remain it is still faulty and not operational. the service centre asked me to go to another service centre if I want a quick remedy. micromax is true to its caption, nothing like anything.
Jul 18, 2014
Updated by Peterskiraoli
Finally I received the handset after a gap of two months. the problem that existed were solved by the micromax service personnels but now it came back wiht more problems and malfunctions. what accountablility consumer redressal system are micromax is having. this is truly disguisting and painful. from micromax not even a single executive contacted me after causing all this pain.
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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