[Resolved] Micromax — mobile is in service centre from 2 months

puvika

from Mumbai, Maharashtra

Address:

Varanasi, Uttar Pradesh

i shalini kumari complain 2 months before also but nothing will happen again i knock your door for help as my problem is very serious now.my jobsheet no. is NO[protected], i submitted A72 micromax mobile which is in warranty period at that time to M/S quality communication, maldahiya road VARANASI on 09 august 2014 as some problem occurs in it.they said after 15 days come and take it back.today near about 2 months completed but they are not giving it back to me.every time they said they need 7 days more and so on...i call customer care also several times but result is zero.i dont know what they have done with mobile.why they show no interest in returning it.please help me and do something strict so that my mobile is with me.they are frauds.do something harsh with them as soon as possible.but please do fast.help me and solve my problem.

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Aug 14, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

Sep 29, 2014

Updated by puvika dear sir/mam i was shocked today at 4'oclock in afternoon when i talked to call centre and asking about status of mobile then they said your jobsheet no. is changed.i told to them that without my permission its happen.even i have no idea when they done this.and they also said that your submission date is 26.but actually i have submitted on 9 august.i have papers also.they have done frauds to show less time.i m suffering from this only due to quality communication varanasi.and still they said they need 20 days more for repairing.please do something as soon as possible to stop the frauds which is still unforseen.