Micromax — Mobile not get repair from last 50 days

Address:Haridwar, Uttarakhand, 249403
Website:ww.micromaxinfo.com

Respected Sir, I had purchase a new Micro max CANVAS A300 mobile. The mobile is in warranty condition and some problem occurs.I submit the phone to authorized service centre in haridwar on 16/11/2015 and from last 50 days i m regularly following them but no response from that side regarding the same. i also call to micromax customer care on [protected], but there is no response from their end also, and whenever i call to micromax customer care they put my call on hold for 10-15 minute and due to non respond i forced to cut the call. i have spend lots of money on following up for my mobile. i also mail to [protected]@micromaxinfo.com but their is no response is received sir i m very disappointed from this please give me the solution what i have to do. I shall be highly thankful to you . Johny [protected]
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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
i have given my mobile phone Canvas A300 for repair on 16/11/2015 but till yet i have not received my phone back. also i contact to customer care but no satisfactory response is received from service centre. haridwar service center is also not opened since 10 day.
ALSO WHENEVER I CALL TO CUSTOMER CARE NO. I.E.[protected] SOMETIMES NO BODY PICK THE CALL, SOMETIME CUSTOMER CARE PEOPLE PUT MY CALL ON HOLD AND SOME TIME NO RESOLUTION PROVIDED BY THE CARE TEAM. I HAVE ALREADY SPENT MUCH MONEY ON CALL. AND SINCE LAST TWO MONTH I DON'T HAVE ANY PHONE YOU CAN IMAGINE HOW MUCH PROBLM I AM FACING.
it is very ashamed service shown by Micromax..
please return my phone soon.
please please please please LOOK INTO THE MATTER
Everyday i am sharing my concern on http://micare.Micromaxinfo.Com. But still i have not received any suitable reply from your side.
This is very painful service given by micromax.

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