Micromax — MOBILE not repaired after being deposited to service center several times

Address:

Allahabad, Uttar Pradesh

Dear Sir, I have purchased a micromax smart phone model no.A120 canvas colors-2 on october 2014. After few days o[censored]se I discovered some chrging problem so on 2nd Jan 2015 I went to the service center to complain thry asked me deposit the phone and will be repaired. I deposited the phone and on 12th Jan 2015 I was called to collect my phone but after using it for 4-5 days the same problem occurred again. On 28th Jan 2015 I visited the same service center MAYUR MOBILE CARE here at ALLAHABAD I was told that it is mother board problem and needs to be changed for that the phone will be send to head office and will take a month I again submitted the phone via jobsheet no.[protected] on 25th Feb 2015 I received a message that I can collect my phone as it is repaired but to my surprise inspite of changing the mother board the charging problem was still there and also there were additional problems initially my phone had inbuilt memory of 8GB with android kitkat version but when I got my phone back it had inbuilt memory of mere 2GB and with degraded android jelybean version on 28th Feb 2015 I again went to the service center and was told that this is case of mismatch mother board and it will be send to head office once again. I ONCE AGAIN submitted my phone with them via jobsheet no.[protected] and till today I have not got my phone back it is disgusting that after being deposited thrice my problem is not yet resolved and got my phone degraded. kindly look forward into the matter and help me out. VISHAL AGARWAL, MOBILE NO.[protected] E-MAIL ID [protected]@gmail.com