Micromax — Mobile not yet returned and i am shifting to new place [urgent]

Address:Mumbai City, Maharashtra, 410209
Website:www.micromaxinfo.com

Dear Sir/Mam,
I am currently shifting to a new place in 4 dayz and i am worried about my phone since last 1 month [29/1/16]
i have sent many mails but no reply!
My micromax a109 has not yet returned, It has been about 1 month.. i have been told your mobile will be returned within 2 day but after 2 day i have been told that my mobile will be returned within 20 day as most people say i have observed as if now 27/1/16 it has been more than 20 dayz .please help me i dont know what to do ..
All the no. which i am trying to contact is wrong when i dial from my mob i cant even contact your tollfree no when i try from my another mob.

MODEL NO:
MICROMAX A109 (CANVAS XL2)

My Jobsheet no
W[protected]

Waiting for your reply,
Thank you.
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Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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